Vision practices operate in a uniquely challenging billing environment. High patient throughput, frequent diagnostic tests, and evolving payor rules make accurate coding critical to maintaining financial stability. In Q2 2025, nine vision practices representing more than 136,000 encounters partnered with White Plume. The outcomes demonstrate how AI-driven coding support can transform efficiency, revenue capture, and cash flow.
6x Productivity Increase for Coders
Coders in vision practices using White Plume achieved a sixfold productivity increase compared to the national average. That means coders processed encounters faster, reduced backlogs, and freed capacity to keep up with patient demand — all without sacrificing accuracy.
72% of Coder Changes Automated by Lightning Rules
Vision encounters often involve complex coding adjustments tied to diagnostic imaging, injections, and follow-up visits. With White Plume’s Lightning Rules, 72% of coder changes were automated this quarter. This automation reduced repetitive edits, giving coders more time to focus on exceptions and specialty-specific nuances that still require human expertise.
2.5% Improvement in Denial Rates
For vision groups, denials often stem from missing modifiers, payer-specific coverage rules, or documentation gaps. By applying specialty-trained AI, White Plume clients achieved a 2.5% reduction in preventable denials, creating steadier cash flow and fewer revenue disruptions.
$2.04 Additional Revenue per Encounter
Time saved from automation allowed coders to reinvest in revenue integrity checks, uncovering an average of $2.04 in additional revenue per encounter. At scale, this creates meaningful gains that strengthen practice financials and help fund growth opportunities like new diagnostic equipment or expanded patient access.
Why It Matters for Vision Practices
Unlike general medical groups, vision practices have a revenue cycle shaped by high diagnostic volumes and procedure-driven care. White Plume’s specialty-specific AI was designed to handle these unique dynamics, drawing on millions of real-world encounters to ensure precision and compliance.
For practices facing rising costs and shrinking margins, even small improvements per encounter quickly compound into significant financial gains.
The Takeaway
Q2 2025 results show that vision practices using White Plume don’t just keep up with billing complexity — they get ahead. By combining AI-driven automation with human expertise, these groups achieved higher productivity, reduced denials, and captured millions in incremental revenue.
