Summit Orthopedics is a large orthopedic practice providing excellent care to the Twin Cities and Greater Minnesota and Wisconsin. This group of White Glove Ninjas is excellent at achieving revenue cycle outcomes. They performed at 246 Encounters per Hour in 2017, already 11x the national average.
Despite already being a top performing practice, they devoted themselves to improving the process, automating as much of the work as possible, and showing "what success at Summit looks like." They used the data in analytics, followed coding trends and productivity, and made changes along the way to improve both productivity and accuracy. Because of the hard work of revenue cycle staff Amy Sofie and Dani Caron, Summit Orthopedics reached a White Glove record of 824 EPH, a 235% increase from their starting point. The entire practice reaps the benefits of their hard work.
On top of their outstanding encounter per hour, the incredible team of White Glove Ninjas at Summit also capture $4.21 per encounter in Revenue Leakage avoidance. Amy, Dani, and the rest of the rev cycle team have a 6 figure positive impact on the practice as a result of their efforts.