Most independent practices realize it is critical to protect physician productivity and make sure not to turn doctors into coders. As a result, after clinical staff complete EHR templates and generate coded encounter data there is a necessary post encounter coding process to review, correct and perfect coding data. The good news is that clinical staff perfectly codes encounter data 52% of the time.
Practices with outstanding revenue cycle KPI's including denial rates less than 5%, clean Accounts Receivable, and low charge lag often ask a great question...
"How much do we invest to create these revenue cycle outcomes?"
This was an excellent question we started hearing from clients 4 years ago and was the catalyst for our research into EPH. The national average is 21 EPH, however top performing practices we work with now average 283 EPH, which means they need 13x fewer coding hours to deliver these outcomes.
Our top performing practices outperform the national average by 700 to 900%.